At BikeSportz, we want you to receive your order in perfect condition. If something isn’t right, please report the issue within 14 days of receiving your order. Order / Invoice IssuesIf your issue relates to your order details or invoice, please select one of the following options in the Order / Invoice Issues form: Incorrect Items Received – you received the wrong product(s). Missing Items – o...

  1. Introduction At BikeSportz, we are committed to providing high-quality products and excellent customer service. This Warranty Policy outlines the conditions and procedures for warranty claims. Please read this policy carefully to understand our warranty requirements and process. 2. Warranty Criteria To be eligible for a warranty claim, the following criteria must be met: Proof of Purch...

BikeSportz Product Returns Policy 1. Introduction At BikeSportz, we are committed to providing a clear and transparent returns process while ensuring compliance with all safety and regulatory requirements. This Returns Policy outlines the conditions and procedures for returning items, including batteries classified as Dangerous Goods. 2. General Return Conditions To be eligible for a return...